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Frequently Asked Questions

Find quick answers about buying, warranty, delivery, payments, and selling your old computer on SaleOldComputer.

Frequently Asked Questions

Find quick answers about purchases, warranty, returns and how to Sale Your Old Computer on SaleOldComputer.com.

You can browse products on the Store, select a device, and complete checkout with your preferred payment method. Need help? Contact support or use our chat.

Most items include a 30-day standard warranty. Certified refurbished devices may include a 90-day warranty — the exact warranty appears on the product page.

Eligible items can be returned within 7–14 days of delivery, in the same condition they were received. Returns for non-covered issues may incur inspection fees. See Warranty & Returns for full details.

Yes — we ship worldwide. Shipping cost and delivery time vary by destination. Duties and taxes for international orders are the buyer's responsibility unless otherwise stated.

Use the Sale Your Old Computer form — provide model, specs, condition and photos. We normally reply with an estimate within 24–48 hours after inspection.

Contact support immediately with your order number. We can modify or cancel orders before they ship. Once shipped, standard returns apply.

Start a warranty claim using our Warranty Lookup or the Contact page. Provide order number, clear photos, and a short description. We'll advise next steps.

Refunds depend on inspection. If the item has a covered defect, a full refund will be issued after inspection. If damage or missing parts are found, partial refunds or repair options may apply.
Need more help?

Contact our support team or start a warranty/return request.

Contact Support

We usually respond within 24–48 hours.

Open a Ticket
Business Hours

Mon – Sat: 09:00 AM – 06:00 PM
Sun: Closed